Im travelling from abroad as well,and haven't yet received neither of the Leeds (a week from today!) or the London (October 12) shows. In my account it says the tickets weren't even dispatched yet.
I haven't been able to get a human response from Ticketmaster, only an automated response that doesn't really help. They don't have an active phone number either.
I also tried contacting the venues,but they only suggest contacting Ticketmaster.
I don't really know what to do. Ive already arranged a flight, hotels and a car. And my flight is in 5 days.
Any ideas?