I was trying to go to Columbus, my experience was less than pleasant. I was #2 in line for the presale (!!) But already many of the seats up front were higher than I could afford. I had budgeted 5-800 for a ticket. The ones I could afford were part of the "aisle presale" and since I only wanted one ticket, I couldn't purchase those.
As I backed out of things and kept searching, I was having trouble with the filters. Things wouldn't sort properly and I had to really dig for affordable floor seats up front, but by the time I found some in my price range they disappeared. Dynamic pricing kept pushing the ticket prices up and up.
After a while as the arena filled up and ticket prices reached $1725 I slowly gave up and forefeited my place in line. Went to Ticketmaster UK and bought a ticket right up front, for Glasgow, with zero issues. Row C for $500. Not bad at all.
Ticketmaster US has a lot of work to do to make their experience better.